> For AI agents: the complete documentation index is available at https://www.jumpserver.com/docs/llms.txt, the full documentation bundle is available at https://www.jumpserver.com/docs/llms-full.txt.

# Tickets & Approvals Overview

## Tickets & Approvals

### [Submitted](/docs/features/workbench/tickets/my-tickets.md)

- [Prerequisites](/docs/features/workbench/tickets/my-tickets.md#prerequisites)
- [Submit an access request](/docs/features/workbench/tickets/my-tickets.md#submit-an-access-request)
- [Ticket types](/docs/features/workbench/tickets/my-tickets.md#ticket-types)
- [Track and manage tickets](/docs/features/workbench/tickets/my-tickets.md#track-and-manage-tickets)
- [Column reference](/docs/features/workbench/tickets/my-tickets.md#column-reference)

### [Assigned](/docs/features/workbench/tickets/awaiting-approval.md)

- [Prerequisites](/docs/features/workbench/tickets/awaiting-approval.md#prerequisites)
- [Review and decide](/docs/features/workbench/tickets/awaiting-approval.md#review-and-decide)
- [Batch approval](/docs/features/workbench/tickets/awaiting-approval.md#batch-approval)
- [Ticket detail reference](/docs/features/workbench/tickets/awaiting-approval.md#ticket-detail-reference)
- [Column reference](/docs/features/workbench/tickets/awaiting-approval.md#column-reference)

### [Flow Setup](/docs/features/workbench/tickets/ticket-flow.md)

- [Prerequisites](/docs/features/workbench/tickets/ticket-flow.md#prerequisites)
- [Review existing flows](/docs/features/workbench/tickets/ticket-flow.md#review-existing-flows)
- [Create a flow](/docs/features/workbench/tickets/ticket-flow.md#create-a-flow)
- [How a flow is selected](/docs/features/workbench/tickets/ticket-flow.md#how-a-flow-is-selected)