> For AI agents: the complete documentation index is available at https://www.jumpserver.com/docs/v4/llms.txt, the full documentation bundle is available at https://www.jumpserver.com/docs/v4/llms-full.txt.

# Reset user password

When a user forgets their password and cannot log in, the administrator can reset the password by sending a reset email. The user can then set a new login password.


1

At the top-left of the page, select , then click  **Console**.

![image](/docs/images/docs/navs/nav-console.png)

2

In the left menu, click **<Icon name="UserO" /> Users**.

3

In the user table, click the name of the user you want to reset.

4

On the user details page, click **Basic** tab.

5

In the Quick update card, find the "Reset password" section and click **Send**.

6

Confirm the information and click **OK**.

7

A reset password email will be sent to the user by the system.

8

In the email, the user clicks the **Click here reset password** link to open the password reset page.

9

Type a new password and confirm it, then click **Submit**.

10

The user will receive a password reset success notification email.