Case Study | Daifuku China Meets Compliance and Asset Management Requirements with JumpServer

“To meet security compliance requirements, Daifuku China introduced a bastion host product. After comparing traditional bastion hosts, we found JumpServer more flexible to deploy, richer in features, and better able to meet our dual needs for graded protection compliance and asset management.”

— Engineer Shen, Daifuku (China) Co., Ltd.

Daifuku Co., Ltd., founded in 1937, is a global leader in material handling system integration and a top-20 global semiconductor equipment company, serving manufacturing, logistics, and service industries in 25 countries and regions, with 67% of sales from overseas.

Daifuku entered China in 2002 through Daifuku (China) Co., Ltd., serving automotive, distribution, basic manufacturing, semiconductor, and LCD logistics with five wholly owned subsidiaries and 13 service locations.

IT Operations Status at Daifuku China

Daifuku China includes the Shanghai headquarters, branch companies, and third-party service firms connected by VPN. Users access server resources through shared privileged accounts on desktops.

As a company with geographically dispersed IT assets, Daifuku China faced:

• Shared desktop accounts cannot identify actual users, preventing login auditing and enabling identity reuse.
• No effective logging for logins, operations, or commands—hindering incident investigation and post-event analysis.
• No unified credential management or login review; people and assets cannot be governed together with fine-grained permissions.
• Client networks can reach server subnets directly, including remote console services, without a unified login portal—raising misuse and misoperation risk.

Graded protection certification was also on the roadmap. Beyond compliance, Daifuku China required:

1. Management and auditing of SAP production and related systems.
2. Headquarters unified management of nationwide branches and third-party accounts, including asset onboarding and authorization.
3. Real-time dashboards for online users, asset counts, and asset users across all branches.

Value Delivered by JumpServer

Daifuku China has used JumpServer for two years as a heavy daily user. After comparing vendors, JumpServer was chosen for graded protection planning and practical problem-solving.

1. Account custody

• Password rotation plans enforce periodic asset password changes per company policy.
• Account discovery manages credentials for departing or transferred employees.
• Password vault exports and backs up asset/application passwords; scheduled email backups prevent record loss.
• MFA strengthens login and password storage security.

2. Organization management

With many branches and third-party maintainers—some with direct system access—operations were fragmented and risky. JumpServer multi-organization management splits the environment into isolated organizations with local admins. Headquarters retains root-level visibility—“one bastion, multiple logical environments.”

3. Regular inspections and support

Enterprise Edition support includes periodic health inspections and reports, keeping daily operations stable. Major upgrades receive professional assessment, planning, and hands-on technical support.

Daifuku China finds JumpServer easy for both users and administrators, with strong web and client experiences and low learning curve even for beginners.