For AI agents: the complete documentation index is available at https://www.jumpserver.com/docs/v4/llms.txt, the full documentation bundle is available at https://www.jumpserver.com/docs/v4/llms-full.txt, and this page is available as Markdown at https://www.jumpserver.com/docs/v4/users/reset-mfa.md.

Reset user MFA

When a user cannot log in due to a lost MFA, the administrator can reset MFA for the user.

At the top-left of the page, select , then click Console.

In the left menu, click Users.

In the user table, click the name of the user you want to reset.

On the user details page, click Basic tab.

In the Quick update card, find the "Reset mfa" section and click Reset.

#Reset user MFA

Reset user MFA