For AI agents: the complete documentation index is available at https://www.jumpserver.com/docs/v4/llms.txt, the full documentation bundle is available at https://www.jumpserver.com/docs/v4/llms-full.txt, and this page is available as Markdown at https://www.jumpserver.com/docs/v4/features/ticket.md.
🎉 JumpServer v4.10.20 is available. See what's new →
  • v4

    • Ticket

    Enterprise Edition

    Ticket-based access approval

    Requires JumpServer Enterprise Edition. Enable workflow-driven asset authorization requests with configurable approval periods and admin review.

    Start 14-day trialView pricingContact sales

    Enable ticket

    1

    In the right area of the top navigation bar, click .

    image
    2

    In the left menu, click Features.

    3

    On the right page, click Ticket tab.

    4

    In the Ticket field, check the box to enable ticket.

    5

    For other information, refer to the configuration parameters.

    6

    Click Submit.

    Configuration parameters

    Approval without login

    Whether administrators are allowed to approve tickets directly without logging in.

    Period

    Set the default validity period of authorization here when users apply for asset authorization.

    Unit

    Set the default unit of the authorization validity period here when users apply for asset authorization.

    • day
    • hour