For AI agents: the complete documentation index is available at https://www.jumpserver.com/docs/v4/llms.txt, the full documentation bundle is available at https://www.jumpserver.com/docs/v4/llms-full.txt, and this page is available as Markdown at https://www.jumpserver.com/docs/v4/users/reset-password.md.
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Reset user password

When a user forgets their password and cannot log in, the administrator can reset the password by sending a reset email. The user can then set a new login password.

1

At the top-left of the page, select , then click Console.

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2

In the left menu, click Users.

3

In the user table, click the name of the user you want to reset.

4

On the user details page, click Basic tab.

5

In the Quick update card, find the "Reset password" section and click Send.

6

Confirm the information and click OK.

7

A reset password email will be sent to the user by the system.

8

In the email, the user clicks the Click here reset password link to open the password reset page.

9

Type a new password and confirm it, then click Submit.

10

The user will receive a password reset success notification email.