For AI agents: the complete documentation index is available at https://www.jumpserver.com/docs/v4/llms.txt, the full documentation bundle is available at https://www.jumpserver.com/docs/v4/llms-full.txt, and this page is available as Markdown at https://www.jumpserver.com/docs/v4/users/unlock-user.md.
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  • v4

    • Unlock user

    When a user fails to log in many times within a short period, the system temporarily locks the user to enhance security and prevent brute-force attacks. The administrator can unlock the user.

    1

    At the top-left of the page, select , then click Console.

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    2

    In the left menu, click Users.

    3

    In the user table, click the name of the user you want to unlock.

    4

    On the user details page, click Basic tab.

    5

    In the Quick update card, find the "Unlock user" section and click Unlock.