Unlock user
When a user fails to log in many times within a short period, the system temporarily locks the user to enhance security and prevent brute-force attacks. The administrator can unlock the user.
1
In the upper-left of the page, select , then click Console.

2
In the left menu, click Users.
3
In the table, click the name of the user you want to unlock.
4
On the user details page, click Basic tab.
5
In the Quick update card, find the "Unlock user" section and click the Unlock button.