Docs
Users
Unlock user

Unlock user

When a user fails to log in many times within a short period, the system temporarily locks the user to enhance security and prevent brute-force attacks. The administrator can unlock the user.

1
In the upper-left of the page, select , then click Console.image
2

In the left menu, click Users.

3

In the table, click the name of the user you want to unlock.

4

On the user details page, click Basic tab.

5

In the Quick update card, find the "Unlock user" section and click the Unlock button.