Reset user password
When a user forgets their password and cannot log in, the administrator can reset the password by sending a reset email. The user can then set a new login password.
1
In the upper-left of the page, select , then click Console.
2
In the left menu, click Users.
3
In the table, click the name of the user you want to reset.
4
On the user details page, click Basic tab.
5
In the Quick update card, find the "Reset password" section and click the Send button.
6
In the pop-up window, confirm the information and click OK.
7
A reset password email will be sent to the user by the system.
8
In the email, the user clicks the "Click here reset password" link to open the password reset page.
9
Type a new password and confirm it, then click the Submit button.
10
The user will receive a password reset success notification email.